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To speak with an appointment scheduler, call 1-800-533-UPMC between 7 a.m. and 7 p.m. Monday through Friday.

Note: We can schedule appointments for many — but not all — UPMC doctors and locations at this number.

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Physical Medicine and Rehabilitation

Hospital Affiliation(s):
UPMC Shadyside
UPMC Magee-Womens Hospital
UPMC Presbyterian
UPMC Mercy
UPMC Passavant

Patient Satisfaction Ratings:
4.9 Stars
34 Patient
Satisfaction Ratings
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No Practice Locations Found



MD, University of Illinois College of Medicine at Peoria, Peoria, IL

Mayo Clinic,
Rochester, MN

Appointment Information

New Patients

Appointment Information

Call 1-800-533-UPMC (8762), Monday through Friday between 7 a.m. and 7 p.m. to schedule an appointment OR call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

November 12, 2019

very great care. always very concerned and interested in helping me get the care I need.

October 15, 2019

I only see Dr. Shen once a year but she remembers everything about my care and medical situation. She is very compassionate and wonderful to have as a doctor.

October 01, 2019

Dr Shen is one of the best doctors that you have. She cares and tries to help patients in every way always.

September 17, 2019

Always good

September 10, 2019

Dr. was extremely helpful and focused on my needs

July 30, 2019

I really like Dr Shen as my doctor

June 18, 2019


June 18, 2019

Dr. Shen is amazing and sharp as a tack. I wouldn't trust my check ups to anyone else.

April 30, 2019

Dr Shen is a very compassionate health care provider. We never feel rushed when we meet with her. In addition to discussing health related issues, she also discusses other issues & opportunities that impact overall quality of life.

March 12, 2019

Always good