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To speak with an appointment scheduler, call 1-800-533-UPMC between 7 a.m. and 7 p.m. Monday through Friday.

Note: We can schedule appointments for many — but not all — UPMC doctors and locations at this number.

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Physical Medicine and Rehabilitation

Hospital Affiliation(s):
UPMC Shadyside
UPMC Passavant
UPMC Presbyterian
UPMC Mercy
UPMC Magee-Womens Hospital

Patient Satisfaction Ratings:
4.9 Stars
40 Patient
Satisfaction Ratings
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No Practice Locations Found



MD, University of Illinois College of Medicine at Peoria, Peoria, IL

Mayo Clinic,
Rochester, MN

Appointment Information

New Patients

Appointment Information

Call 1-800-533-UPMC (8762), Monday through Friday between 7 a.m. and 7 p.m. to schedule an appointment OR call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

August 28, 2018

Dr. Shen and all of her staff are always knowledgeable, professional, patient and understanding with all of my concerns about my current health and possible future health problems. I would highly recommend Dr. Shen to anyone that needs her excellent service.

June 12, 2018

Dr. Shen is the most amazing, very caring, very knowledgeable and very professional doctor that i have ever seen. I would refer her to anybody looking for a good head injury doctor.

June 05, 2018

Dr.Shen is GREAT! she's most definitely the best doctor I've seen because she understands and helps me with my Traumatic Brain Injury.

April 24, 2018

Always look forward to seeing Dr.Jen Shen

April 17, 2018

Dr. Shen goes a step beyond other care providers in that she takes as much time needed to go over all medical issues, she listens and gives the impression of it being more than just a job. She remembers my medical situation and history each visit and does her best to offer a solution to any problem.

February 06, 2018

Dr Shen is wonderful. She is very caring and sensitive to my particular situation.

December 12, 2017

We need more doctors like Dr. Shen. She is very caring and very professional.

December 05, 2017

Her truthfulness is contagious

September 26, 2017

dr Shen is an excellent care provider each time I see her

August 22, 2017

Stacy and al of the girls in the office are fantastic no matter when I call or come in. Dr. Shen is fabulous!