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To speak with an appointment scheduler, call 1-800-533-UPMC between 7 a.m. and 7 p.m. Monday through Friday.

Note: We can schedule appointments for many — but not all — UPMC doctors and locations at this number.

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Physical Medicine and Rehabilitation

Hospital Affiliation(s):
UPMC Shadyside
UPMC Passavant
UPMC Presbyterian
UPMC Mercy
UPMC Magee-Womens Hospital

Patient Satisfaction Ratings:
4.9 Stars
33 Patient
Satisfaction Ratings
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No Practice Locations Found



MD, University of Illinois College of Medicine at Peoria, Peoria, IL

Mayo Clinic,
Rochester, MN

Appointment Information

New Patients

Appointment Information

Call 1-800-533-UPMC (8762), Monday through Friday between 7 a.m. and 7 p.m. to schedule an appointment OR call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

April 30, 2019

Dr Shen is a very compassionate health care provider. We never feel rushed when we meet with her. In addition to discussing health related issues, she also discusses other issues & opportunities that impact overall quality of life.

March 12, 2019

I had to wait close to an hour to see my provider after arriving at my appointment, which is unusual.

March 12, 2019

great my favorite doctor ever

March 12, 2019

Always good

December 18, 2018

Dr Shen is a wonderful doctor. I feel completely taken care of and safe at every visit. Her advice and support is doing me a world of good.

December 11, 2018

Dr. Shen is very caring and very knowledgeable.

October 30, 2018

Doctor was very attentive to my concerns.

October 23, 2018

Dr. Shen is the best. She constantly and consistently goes out of her way for her patients, and that shows in the high quality treatment you receive. She takes great measure in asking about my family and remembering details, which makes it ever clear that she is invested in me and my progress.

October 23, 2018

Dr. Shen is awesome. She takes the time to speak with me and my family every visit about my needs. She is compassionate toward my condition and knows how to treat my medical needs.

October 16, 2018

First, I highly recommend NOT having a concussion! - EVER! Secondly, I so appreciate Dr. Shen's expertise and humanity! Her kindness, skills, and her realistic, individualistic approach is so important! Dr. Shen is more than a competent practitioner, she is genuinely committed to making the world a better place. Dr. Shen has definitely made a difference in my recovery!