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Internal Medicine

Sub Specialty:

Hospital Affiliation(s):
UPMC Presbyterian
UPMC Mercy
UPMC McKeesport
UPMC Muncy
UPMC Williamsport

Patient Satisfaction Ratings:
5 Stars
166 Patient
Satisfaction Ratings
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UPMC Endocrinology and Diabetes Center at UPMC Mercy
UPMC Mercy
1400 Locust St.
Suite 5120, Bldg. D
Pittsburgh, PA 15219
Scheduling Phone:
(412) 232-9150


Endocrinology, Diabetes & Metabolism, American Board of Internal Medicine
Internal Medicine, American Board of Internal Medicine


DO, Lake Erie College of Osteopathic Medicine, Erie, PA

University of Pittsburgh School of Medicine,
Pittsburgh, PA

Eastern Virginia Medical School,
Norfolk, VA

Appointment Information

New Patients

Appointment Information

Call 1-800-533-UPMC (8762), Monday through Friday between 7 a.m. and 7 p.m. to schedule an appointment OR call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

October 23, 2019

Dr. Willard is the best! She went over all of my medical records and explained everything to me. She also took into consideration that I do have a medical background and had some prior understanding of what my test results had shown. I would recommend her to any person who is looking for an endocrinologist!

October 09, 2019

Very knowledgeable person & very friendly & very concerned about you

October 09, 2019


October 02, 2019

everything was excellent

October 01, 2019

Dr. Willard is excellent in every respect: well prepared; listened to my concerns; asked follow-up questions; gave answers that showed breadth and depth of medical knowledge as well as empathy; confirmed validity of my treatment to date at UPMC; outlined a plan of action going forward.

September 30, 2019

I actually enjoyed my visit with Dr Willard. She treated me very thoroughly, went over all my medical information, give me advise and listened to my concerns. I felt very respected and cared for by Dr Willard.

September 27, 2019

I love this office, Dr Willard is fantastic, her staff is fantastic.

September 23, 2019

This was my 1st time meeting with her.I was quite pleased.

September 11, 2019

she was super helpful. nice that she herself is experiencing what I was going for, not just a doctor going by the book

September 09, 2019

She is a very good listener and I can sense she cares. Gives very good advice