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Internal Medicine

Sub Specialty:

Hospital Affiliation(s):
UPMC McKeesport
UPMC Presbyterian
UPMC Mercy

Patient Satisfaction Ratings:
5 Stars
151 Patient
Satisfaction Ratings
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UPMC Endocrinology and Diabetes Center at UPMC Mercy
UPMC Mercy
1400 Locust St.
Suite 5120, Bldg. D
Pittsburgh, PA 15219
Scheduling Phone:
(412) 232-9150


Endocrinology, Diabetes & Metabolism, American Board of Internal Medicine
Internal Medicine, American Board of Internal Medicine


DO, Lake Erie College of Osteopathic Medicine, Erie, PA

University of Pittsburgh School of Medicine,
Pittsburgh, PA

Eastern Virginia Medical School,
Norfolk, VA

Appointment Information

New Patients

Appointment Information

Call 1-800-533-UPMC (8762), Monday through Friday between 7 a.m. and 7 p.m. to schedule an appointment OR call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings

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Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

January 23, 2019

very nice and explained things well, the office was well run and I was very impressed

January 11, 2019

wonderful doctor!

January 09, 2019

Dr. Willard is always very nice, listens to my concerns and goes above expectations.

December 27, 2018

very happy with the new doctor helping with my conditions

December 14, 2018

Dr Willard, I am going to keep saying until I am blue in the face. Thank you from the bottom of my heart. I dont know if you saw the latest A1C but I am shocked. Its 5.0, do not ask how I did it but I did.

December 03, 2018

I like dealing with Dr. Willard. Dr. Willard shows empathy and I believe she really has a true concern for the patients she treats.

November 19, 2018

Dr. Willard is a specialist in endocrinology! I feel confident in her care! She is thorough, relatable, and caring!

November 14, 2018

I am electrical engineer and a very intelligent person. Although I am not a health care professional, I have a fairly high level of medical knowledge. I loved the fact that Dr. Willard acknowledged and embraced this and conversed with me accordingly. She also spent a lot of time with me, which I greatly appreciate!

November 13, 2018

I am very pleased with the care and treatment I receive from the doctor

November 07, 2018

MD is always prompt, addresses my concerns, reviews labs and meds, checks for need to refill meds and includes me on planning my care. If Dr Willard was a pcp, I would consider having her manage all my care