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Specialty:

Family Practice
PCP (Primary Care Physician)


Hospital Affiliation(s):
UPMC Hamot


Patient Satisfaction Ratings:
4.9 Stars
289 Patient
Satisfaction Ratings
Learn About Our Survey

LOCATION(S):

Bay Harbor Family Medicine
333 State St.
Suite 204
Erie, PA 16507
Office Phone:
(814) 877-5295
Map

BOARD CERTIFICATIONS:

Family Medicine, American Osteopathic Board of Family Physicians

Education:

DO, Lake Erie College of Osteopathic Medicine, Erie, PA

Residency:
Saint Vincent Family Medicine,
Erie, PA




Appointment Information

New Patients

Book Your Appointment NowIf you are a new patient, you can schedule your appointment online now or call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings


Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

June 26, 2018

she is an excellent Dr willing to listen remembers everything you have told her. very compassionate

June 21, 2018

GOOD

June 14, 2018

everything went good.

June 13, 2018

a good and pleasant visit.

June 13, 2018

Dr. Hertel is a great listener, kind and respectful of my worries.

June 12, 2018

Dr. Hertel is the best anyone could ever hope for.

May 30, 2018

very good

May 30, 2018

good care

May 23, 2018

Dr. Hertel is an awesome physician.

May 15, 2018

Dr. Hertel is always pleasant and easy to talk with. When she informed me of a high blood pressure issue requiring medication, she was sensitive to how I felt about it. I have no problems or complaints to report.