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Family Practice
PCP (Primary Care Physician)

Hospital Affiliation(s):
UPMC Hamot

Patient Satisfaction Ratings:
4.9 Stars
352 Patient
Satisfaction Ratings
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Healthy Families Primary Care
Northgate Commons
1700 Peach St.
Suite 200
Erie, PA 16501
Office Phone:
(814) 877-8140


Family Medicine, American Osteopathic Board of Family Physicians


DO, Lake Erie College of Osteopathic Medicine, Erie, PA

Saint Vincent Family Medicine,
Erie, PA

Appointment Information

New Patients

Book Your Appointment NowIf you are a new patient, you can schedule your appointment online now or call the locations listed above to speak with a representative.

Returning Patients

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  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

May 29, 2019

She is caring, listen to what you have to say and easy to talk to any very helpful

May 16, 2019

very compassionate and knowledgeable. always reassuring.

May 08, 2019

Dr Rebecca is a wonderful provider.she listened and respected me.showed that she Care about her patients.

May 07, 2019

I appreciate Dr. Hertel. however, I wish she would spend a little more time when I'm there. I had several questions about a few issues I was having. But felt rushed to speak about one issue.

April 23, 2019

I feel I am worse after my visit. my overall concerns were not addressed. I had to call my pharmacist to ask what other over the counter meds I could take as my head aches accelerated. I have missed 3 days of work, can not swallow, hear well and the coughing is popping blood vessels everywhere. No one even looked at this concern.

April 19, 2019

I have been seeing Dr. Hertel for about 8 years. she has always provided good care and I would recommend her as PCP for anyone I know. All experiences have been good.

April 18, 2019

Dr. Hertel is incredibly kind, caring, and attentive. I am fortunate to have such a caring physician.

April 15, 2019

My wait time in the waiting room/in the exam room were very short. However, so was the doctors visit. I did express all of my concerns and I think my doctor has me on the right path but the appoint felt very rushed.

April 11, 2019

Dr. Hertel was easy to talk to and knowledgeable about my concerns.

April 11, 2019

Dr.Hertel was very caring and extremely helpful to my issue. She was very proactive about getting me a sonogram stat.