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Family Practice
PCP (Primary Care Physician)

Hospital Affiliation(s):
UPMC Hamot

Patient Satisfaction Ratings:
4.9 Stars
347 Patient
Satisfaction Ratings
Learn About Our Survey


Healthy Families Primary Care at UPMC Hamot
333 State St.
Suite 204
Erie, PA 16507
Office Phone:
(814) 877-5295


Family Medicine, American Osteopathic Board of Family Physicians


DO, Lake Erie College of Osteopathic Medicine, Erie, PA

Saint Vincent Family Medicine,
Erie, PA

Appointment Information

New Patients

Book Your Appointment NowIf you are a new patient, you can schedule your appointment online now or call the locations listed above to speak with a representative.

Returning Patients

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  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

February 25, 2019

I've always appreciated Dr. Hertel. She takes time to listen and discuss any questions and/or concerns I have.

February 19, 2019

My doctor always shows her concern for my both my physical and mental health and well-being. Because of the help she has given me in the past and present, I am able to trust her explicitly.

February 13, 2019

It was very good overall!

February 13, 2019

Dr. Hertel is the best and I thank her so much for being so attentive to my child and myself

February 08, 2019

She's a good Doctor!

February 07, 2019

all good, actually great experiences!

February 05, 2019

Dr. Hertel is an incredible physician who listens to me, is kind and respectful, and has an intuitive knowledge of illnesses and medications that helps her care for her patients' well being. I am so grateful that she is my doctor!

January 25, 2019

Dr Hertel provides great and compassionate care

January 15, 2019

Dr. Hertel is the best doctor I have had so far; she is knowledgable and easy to work with, and I'd like to find a way to see her after UPMC leaves my network.

January 11, 2019

i feel able to talk with DR HERTEL about what is on my mind.