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Family Practice
PCP (Primary Care Physician)

Hospital Affiliation(s):
UPMC Hamot

Patient Satisfaction Ratings:
4.9 Stars
304 Patient
Satisfaction Ratings
Learn About Our Survey


Bay Harbor Family Medicine
333 State St.
Suite 204
Erie, PA 16507
Office Phone:
(814) 877-5295


Family Medicine, American Osteopathic Board of Family Physicians


DO, Lake Erie College of Osteopathic Medicine, Erie, PA

Saint Vincent Family Medicine,
Erie, PA

Appointment Information

New Patients

Book Your Appointment NowIf you are a new patient, you can schedule your appointment online now or call the locations listed above to speak with a representative.

Returning Patients

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  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

February 23, 2018

Dr. Rebbecca Hertel is fantastic! I am a new patient and I am very impressed with this office. She really listens to what I had to say and asked appropriate questions. She is very knowledgeable, attentive, and sincere. I am very satisfied with my experience and I plan on telling all of my family and friends about not just my new doctor but also about ALL of the wonderful and friendly staff members I encountered during my appointment.

February 20, 2018

i love dr hertel!!

February 20, 2018

love dr hertel

February 09, 2018

dr. hertel is awesome.

February 08, 2018

I appreciate not having to wait long. This allows me to fit appointments in and not alter my work schedule.

January 29, 2018

Dr. Hertel is always very thorough with our child's care. She knows her medical history and has been very proactive in treating her complicated medical issues. She is a great asset to our family!

January 22, 2018

Always the best care

January 22, 2018

listens to everything I have to say and then gives me her professional opinion.

January 17, 2018

very informative

January 09, 2018

Dr. Hertel is a very compassionate and caring physician!