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Patient Satisfaction Ratings:
4.9 Stars
165 Patient
Satisfaction Ratings
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UPMC Eye Center
UPMC Eye Center, Eye & Ear Institute
203 Lothrop St.
Floor 7
Pittsburgh, PA 15213
Office Phone:
(412) 647-2200

UPMC Mercy (UPMC Eye Center Mercy)
1400 Locust St.
Suite 3103
Pittsburgh, PA 15219
Office Phone:
(412) 647-2200



BS, Pennsylvania State University, University Park, PA
OD, Illinois College of Optometry, Chicago, IL

Appointment Information

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Appointment Information

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Patient Ratings

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Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

June 04, 2019

This was a very good in depth exam. More than I expected.

June 04, 2019

over an hour and a half wait time

June 03, 2019

Excellent, comprehensive check up

May 30, 2019

she had to work without a technician so it shows that she is willing to do what it takes to help patients. she also took as much time as needed and I wasn't rushed.

May 21, 2019

Dr. Lizik and her staff did a very good job of explaining the procedures as they performed them and listened to all my questions. A most positive experience.

May 21, 2019

It was a very busy office that day and I fit good care despite the busyness.

May 21, 2019

This was my first visit with Dr Lizik and the eye center at Mercy. Absolutely wonderful experience.

May 17, 2019

This was an urgent visit for an eye problem - I was calling around to find any UPMC eye facility that I could go to ASAP to have my eye looked at, since I was having a lot of pain/discomfort and sensitivity to light. Fortunately I was able to get a 10:30am appointment at the Monroeville location - everywhere else seemed to be booked. (If I wasn't able to get an appointment at a UPMC eye care facility, I would have needed to go the ER to be seen quickly.) Dr. Chelsea and the staff at this location were great, and I felt that they were all very friendly and personable. Unfortunately I have a small infection on my cornea, which could be very serious if it spreads or scars, which can permanently alter my vision. Because it was a Friday and they wouldn't be open on the weekend, Dr. Chelsea made some calls and worked out a very clear plan for me, so I would know exactly where to go if the pain (or my vision) gets worse over the weekend. She was not able to find a clinic that would be open on Saturday, so she told me which ER to go to, where there is an eye specialist on call. She is also planning to give me a call today to check on me, even though it's a Saturday, plus I have a follow-up appointment on Monday, and she said there will be a cornea fellow/specialist there in case we need her. Having a painful eye issue (for the first time ever) has been scary, but the high degree of care and professionalism made me feel like I was in good hands, and the aggressive course of treatment with antibacterial eyedrops already seems to be helping. I believe she was correct that my infection was most likely a bacterial infection, since I am a contact lens wearer.

May 17, 2019

My care provider and staff were EXCELLENT. The staff were courteous and organized. Dr. Lizik is a fantastic practitioner. Despite seeming to be overbooked, she was patient, careful, thoughtful, and had a great sense of humor. I often feel that my optometrists have been rushed when checking my prescription. I could tell that Dr. Lizik was more careful and precise in her measurements than other doctors that I have seen, either at UPMC or elsewhere. I saw her because she was the only doctor available when I needed an appointment, but my experience has made me want to see her as my regular optometrist. As Pitt faculty, I will be recommending her to my colleagues.

May 15, 2019

Dr. Lizik provided the most thorough eye examination that ever recall receiving. She was attentive and knowledgeable. For future check-ups, I will seek her services.