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Sub Specialty:
Neurovascular Surgery
Cranial Base Surgery

Hospital Affiliation(s):
UPMC Children's Hospital of Pittsburgh
UPMC Presbyterian
UPMC Mercy

Patient Satisfaction Ratings:
4.7 Stars
241 Patient
Satisfaction Ratings
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UPMC Minimally Invasive EndoNeurosurgical Center
UPMC Presbyterian
200 Lothrop St.
Pittsburgh, PA 15213
Office Phone:
(412) 647-6778

UPP - Department of Neurological Surgery
UPMC Presbyterian
200 Lothrop St.
Suite A-402
Pittsburgh, PA 15213
Office Phone:
(412) 647-3685


Neurological Surgery, American Board of Neurological Surgery


MD, University of Pittsburgh School of Medicine, Pittsburgh, PA, USA

University of Pittsburgh School of Medicine,
Pittsburgh, PA

Appointment Information

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Appointment Information

Call 1-800-533-UPMC (8762), Monday through Friday between 7 a.m. and 7 p.m. to schedule an appointment OR call the locations listed above to speak with a representative.

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Patient Ratings

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Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

August 07, 2018

My appointment was for 12 noon. At 3:30PM the PA-C came out and asked if anyone would like to see her rather than wait for Dr. Gardner. I chose to see her because of the time frame involved. I felt so sorry for all the very sick patients that were waiting for 4 or 5 hours and maybe never did see a doctor. I left the facility wondering what my next move should be regarding my Acoustic Neuroma.

August 07, 2018

The provider (Dr. Paul Gardner) is an excellent physician and specialist for neurosurgery, and I have complete confidence in his abilities and his professionalism. That being said, the extended wait to be seen for a scheduled appointment was incredibly long. My appointment was scheduled for 11:30 am, yet I was not taken back to the exam room until 3:15 pm and then not seen until nearly 4:00 pm. I am not complaining, because I understand the need to spend more/less time with individual patient needs, but this length of time and the large amount of people in the waiting room became a conflict for everyone's schedules.

August 07, 2018

Dr. Gardner seems to care about his patients and is friendly. However, I had to wait 4 hours and 45 minutes past my appointment time to see him, and he only spent about 10 minutes in the room with me. I appreciated Dr. Gardner's input and concern, but he did not have any helpful suggestions that I couldn't have received from my primary care physician.

July 24, 2018

There was a long wait for the MRI, so I arrived two hours late for my appointment with Dr. Gardner. I contacted Dr. Gardner's office when I realized I would be late, and they were very accommodating. They told me to come up to the office as soon as I was done. I really appreciated their understanding.

July 24, 2018

Was extremely unhappy about having to wait 3 HOURS to see the doctor and spent less that 5 minutes with him. No explanation or apology for such an inexcusable wait time.

July 24, 2018

Wait time ridiculous Appointment time 10:30 and did not leave office until 1:30! One doctor trying to run 10 rooms. Waited in both waiting room and exam room for long periods of time with explanation that the doctor was "running a little behind"! That was an understatement. No apologies offered!

July 24, 2018

only downside is wait timebut it's worth waiting to see this surgeon

July 24, 2018

Had a 10am appt, got called around 11:30. Took 30 mins to see a PA, then another 30-45 mins to see the doctor. Did not leave until almost 2pm from the doctors office. Other than the wait time I had a great experience . The care provider was very personable and listened to everything I had to say. He was willing to look into how I would like to approach the issue and set up the proper tests to move forward.

July 24, 2018

Dr Gardner is a terrific knowledgeable doctor who cares for his patients. he did my tumor removal surgery. I recommend him to anyone because he is exceptionally competent and caring.

July 24, 2018

I waited an hour and a half to spend maybe 5 minutes with a resident and then another hour and a half to spend 2 minutes max with the doctor. This unfortunately is what usually happens when I have an appointment. It is not fair to have to take a day off of work for this to happen. For this reason, I do not plan on returning to this practice. While Dr. Gardner may be one of the best, I find it unacceptable to have to wait 3 hours past my appointment time.