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To speak with an appointment scheduler, call 1-800-533-UPMC between 7 a.m. and 7 p.m. Monday through Friday.

Note: We can schedule appointments for many — but not all — UPMC doctors and locations at this number.

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Hospital Affiliation(s):
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Patient Satisfaction Ratings:
4.9 Stars
86 Patient
Satisfaction Ratings
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BA, University of Massachusetts Amherst, Amherst, MA
DRPH, Northwestern University, Evanston, IL
MA, Northwestern University, Evanston, IL
PhD, Northwestern University, Evanston, IL

Appointment Information

New Patients

Appointment Information

Call 1-800-533-UPMC (8762), Monday through Friday between 7 a.m. and 7 p.m. to schedule an appointment OR call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

July 02, 2018

Dr. Palmer answered my concerns in a positive and caring way

June 25, 2018

Dr. Palmer was very helpful in solving the problem I came to her with.

June 18, 2018


June 11, 2018


June 04, 2018

excellent saw provider for new hearing aids and new market options were explained fullywhich helped me make a decision

May 21, 2018

Dr. Palmer is a very competent member on my health team and I appreciate her expertise in keeping my hearing system working well!

May 14, 2018

amazing care and concern to provide the best hearing aids and devices available.

May 14, 2018

Dr Palmer is the best. She is a very good listener and is always trying to help young students with their career experiences.

April 25, 2018

My experience was excellent. Its very clear that Dr. Palmer is an expert in her field. She explained the use of hearing aides in detail, was patient with my questions and as I learned to insert and take them out, and spend adequate time with me until I was proficient. The office staff was courteous and very responsive.

April 16, 2018

Dr Palmer (and her staff) is (are) amazing! Smart, knowledgeable, kind