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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
267,231 Reviews

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Jen Y. Yu, MD



Sub Specialty:
Oculoplastic and Reconstructive Surgery

Hospital Affiliation(s):
UPMC St. Margaret
Magee-Womens Hospital of UPMC
UPMC Horizon
UPMC Mercy South Side Surgery Center
UPMC Children's Surgery Centers
UPMC Mercy
UPMC Presbyterian
Children's Hospital of Pittsburgh of UPMC

Language Spoken:

4.4 Stars
101 Patient
Satisfaction Ratings
Learn About Our Survey


University of Pittsburgh Physicians

UPMC Eye Center
UPMC Mercy (UPMC Eye Center Mercy)
1400 Locust St.
Suite 3103
Pittsburgh, PA 15219
Office Phone:
(412) 647-2200
UPMC St. Margaret - Medical Arts 100
100 Delafield Rd.
Suite 201
Pittsburgh, PA 15215
Office Phone:
(412) 782-5900
UPMC Eye Center, Eye & Ear Instittute
203 Lothrop St.
Floor 6
Pittsburgh, PA 15213
Office Phone:
(412) 647-2200


Ophthalmology, American Board of Ophthalmology


MD, Ohio State University - College of Medicine, Columbus, OH, USA

University of Pittsburgh Medical School,
Pittsburgh, PA

St Vincent Hospital - Worcester,
Worcester, MA

University of Pittsburgh Medical School,
Pittsburgh, PA

Patient Ratings

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Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

August 27, 2015

I told the doctor I didn't have any improvement from last visit. She stated that she has never had any patient tell her this before. She was clearly angry and her tone and demeanor changed. She quickly gave my injections (around eyes). She left the room hurried and stated that she would be back to check on me. My wife and I waited in the room about 45 minutes. My wife went to front desk to see if doctor was coming back to check on me. A few minutes late a woman named Danielle came in and asked if I was OK? I stated yes and my wife and I left the office. The doctor may want to realize that all treatments DO NOT WORK the same for every patient!!!!!

August 18, 2015

Dr. Yu was professional and kind and I felt confident in her assessment and care. I would have appreciated a little more information on how to do the follow up care instructions. I should have spoken up, but I only saw her for a few minutes and she seemed very busy. Also the middle of her speaking, at least 3-4 medical students just walked in the room with no introduction and stood there watching our brief conversation which made me really nervous and then she was gone.

August 13, 2015

Does not care what I want just tells me to see my others doctors

August 11, 2015

DR. Yu is very professional and always knows any health issues your having ...especially with my eye care.

July 21, 2015

My visits are usually yearly for an injection. Dr. Yu is wonderful. Danielle is great and the receptionists are always friendly. Enjoy my yearly visits.

June 16, 2015

I have been seeing this Dr. for over a year at first I was not pleased with her care but after I spoke with her and told her what I expected thing are very good now.

June 09, 2015

Dr. Yu is very good, but with my pre-surgery appointments and post-surgery I felt there were some things that she could have explained better or more in-depth, which may have educated me about what to expect more and thus maybe prevented a need for more to call her office. I would go to her again if I needed too, but possibly going over the procedure more slowly and in more detail for other patients, may reduce questions or concerns with other patients.

May 21, 2015

I was very satisfied with Dr. Yu

May 07, 2015

Could explain in more detail and make sure the patient has all her questions answered

April 07, 2015

The doctor was very patient, professional, and was genuinely interested in my questions. She answered them thoroughly.

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