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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
356,353 Reviews

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Doctor

Jen Y. Yu, MD

SPECIALTY:

Ophthalmology

Sub Specialty:
Oculoplastic and Reconstructive Surgery

Hospital Affiliation(s):
UPMC St. Margaret
Magee-Womens Hospital of UPMC
UPMC Horizon
UPMC Children's Surgery Centers
UPMC Mercy
UPMC Presbyterian
Children's Hospital of Pittsburgh of UPMC


Language Spoken:
Chinese


Patient Satisfaction Ratings:
4.5 Stars
140 Patient
Satisfaction Ratings
Learn About Our Survey

LOCATION(S):

University of Pittsburgh Physicians

UPMC Eye Center
UPMC St. Margaret - Medical Arts 100
100 Delafield Rd.
Suite 201
Pittsburgh, PA 15215
Office Phone:
(412) 782-5900
Map
UPMC Mercy (UPMC Eye Center Mercy)
1400 Locust St.
Suite 3103
Pittsburgh, PA 15219
Office Phone:
(412) 647-2200
Map
UPMC Eye Center, Eye & Ear Instittute
203 Lothrop St.
Floor 6
Pittsburgh, PA 15213
Office Phone:
(412) 647-2200
Map

BOARD CERTIFICATIONS:

Ophthalmology, American Board of Ophthalmology

EDUCATION:

MD, Ohio State University - College of Medicine, Columbus, OH, USA

Residency:
University of Pittsburgh Medical School,
Pittsburgh, PA

St Vincent Hospital - Worcester,
Worcester, MA


Fellowships:
University of Pittsburgh Medical School,
Pittsburgh, PA



Patient Ratings


Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

June 28, 2016

I visited Dr. Yu regarding two problems, one minor and one more severe. After waiting for over an hour, I finally see the fellow, who gave a detailed examination of my eyes but did not tell me anything about what he found/observed/concluded. After another 30 minutes, Dr. Yu comes in and seemed to have zero knowledge about the more severe of the two health problems. She talked with me about the minor problem for 5 minutes, got up to leave, and when I asked her about the other one, she didn't even know what I was talking about. She was clearly in a hurry, because she left without addressing the main problem I came to see her about. This experience makes me think I need to find a different ophthalmologist.

June 28, 2016

good

June 16, 2016

My care by Dr Yu and her staff and her team at Mercy was excellent. I was well taken care of and always treated with respect and care. I do feel that the first part of this survey applies more to a primary care visit and ot a visit with my surgeon. I would recommend Dr. Yu to anyone seeking eye surgery.

June 16, 2016

Dr. Yu is one of the best physicians I have ever had the pleasure of having on my healthcare team. She clearly explains plans and treatments, answers all questions and concerns, and always in attentive and listens. She is a wonderful MD.

June 14, 2016

Dr. Yu has been all i could have hoped for in a surgeon for my condition. She has always been more than 100% ready/prepared for my visits and surgeries with all information and directions leaving almost no room for question. It is my belief that any negative feedback concerning Dr. Yu would be from someone who was expecting results beyond the reality of their condition.

June 09, 2016

I love everyone at this office.

June 09, 2016

Dr. Yu is amazing! She is the most knowledge doctor I have ever had.

May 24, 2016

Waited an hour and a half past my appointment time to see the doctor. No one explained why or said anything as to why the long wait.

May 17, 2016

Dr. Yu was very informative and made me feel confident about my upcoming surgery. The office staff are all very efficient and friendly.

May 03, 2016

they were very helpful in coordinating appts, we have to travel a fair distance, consolidating appts. is important for us.



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