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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
277,275 Reviews

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Franklin Hsien Cher Chou, MD


Orthopaedic Surgery

Sub Specialty:
Hand and/or Upper Extremity Surgery

Hospital Affiliation(s):
UPMC St. Margaret

Language Spoken:

Patient Satisfaction Ratings:
4.4 Stars
196 Patient
Satisfaction Ratings
Learn About Our Survey


Three Rivers Orthopedic Associates - UPMC
UPMC St. Margaret - Medical Arts 200
200 Delafield Rd.
Suite 1040
Pittsburgh, PA 15215
Office Phone:
(412) 782-3990
1624 Pacific Ave.
Suite A
Natrona Heights, PA 15065
Office Phone:
(724) 226-1199


Orthopaedic Surgery, American Board of Orthopaedic Surgery


MD, Columbia University College of Physicians and Surgeons, New York, NY

University of Pittsburgh Medical School,
Pittsburgh, PA

University of Pittsburgh Medical School,
Pittsburgh, PA

Patient Ratings

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Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

October 30, 2015

dr chou is a great doctor. he is very well mannered and easy to work with. very patient and thorough

October 29, 2015

Dr. Chou is the best!

October 15, 2015

Dr. Chou was friendly and courteous and the entire staff was very professional.

September 25, 2015

All the staff, from the front office, to the nursing, and the doctor at this office are the best I have dealt with and I have dealt with several.

September 15, 2015

Everyone, including Dr. Chou was very polite and concerned with my injury and treatment plan.

September 01, 2015

This visit was a mixed bag for us. Dr. Chou *clearly* understands what he is doing and has a wonderful medical reputation. I am happy that he is treating my child. That said, his bedside manner leaves a lot to be desired. I felt he was slightly impatient with me nor did he explain what he was doing when handling my child's injury. No doubt he treats thousands of minor fractures and knows what he is doing. He has never treated *my* child, however, who is a person and not just another chart.

August 27, 2015

Dr. Chou was too quick. Options of treatment were only discussed when I brought the subject up. I would like to have seen the x-rays. He could work on his communication skills and show a little more respect for his patients concerns and their time.

August 14, 2015

very friendly helpful staff. like the fact the doc was sports oriented understands the desire to get back on the field of play c

July 21, 2015

I would certainly recommend Dr. Chou. I find his efficiency in presenting a diagnosis and offering a remedy very helpful. I was in an out of the office in just a few minutes and feeling much better. It was all good.

July 21, 2015

Dr Franklin Chou was prompt, sure of himself and therefore confidence building, and came to diagnosis and treatment that was extremely helpful and relatively painless.

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