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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
356,353 Reviews

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Franklin Hsien Cher Chou, MD


Orthopaedic Surgery

Sub Specialty:
General Orthopaedics
Hand,Wrist,and/or Upper Extremity Surgery

Hospital Affiliation(s):
UPMC St. Margaret

Language Spoken:

Patient Satisfaction Ratings:
4.5 Stars
166 Patient
Satisfaction Ratings
Learn About Our Survey


Three Rivers Orthopedic Associates - UPMC
UPMC St. Margaret - Medical Arts 200
200 Delafield Rd.
Suite 1040
Pittsburgh, PA 15215
Office Phone:
(412) 782-3990
1624 Pacific Ave.
Suite A
Natrona Heights, PA 15065
Office Phone:
(724) 226-1199


Orthopaedic Surgery, American Board of Orthopaedic Surgery
Surgery of the Hand, American Board of Orthopaedic Surgery


MD, Columbia University College of Physicians and Surgeons, New York, NY

University of Pittsburgh Medical School,
Pittsburgh, PA

University of Pittsburgh Medical School,
Pittsburgh, PA

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

July 14, 2016

This was my first visit with Dr. Chou. I was extremely pleased with his professionalism, care and honesty regarding the problem with my arthritic hand.

June 28, 2016

very quick and knowledgable

June 17, 2016

This provider performed surgery on my hand. Most of these questions are irrelevant. You need a separate survey for such incidents. This is the second surgery he's done, once on my other hand. I am very pleased with the results, and also with him. I would definitely recommend him to others.

June 07, 2016

Nurse/assistant was very pleasant and professional. Dr. Chow appeared to be rushed, annoyed. Just about zero bedside manner. I felt as if I was just another number/speed bump in his day.

May 31, 2016

Dr. Chou has very good kindly Manners he is a class act as a doctor I would recommend him to anybody he's a very kind person he listens he explains and resolve my problem and my arm I only took the survey because I like to explain do whoever would be listening how good of a doctor he is

May 24, 2016

Tiffany was a gem. Give her a raise

April 19, 2016

My son was seen for a broken hand which required surgery. Dr. Chou accommodated a quick appointment from an ER referral, scheduled surgery quickly, was very explanatory of the procedure and expectations, included my son in the decision ion making and teaching and made all of us feel very confident with his recommendations and abilities.

March 25, 2016

Very good, no complaints

March 22, 2016

My care with Franklin Chou's office and staff were very good, this was the first time I had seen Dr. Chou, I have seen another Dr. In the same office as him, 6 years ago. When I called Dr.Hasselman's office they referred me to Dr. Chou's office for my thumb.

March 17, 2016

Everyone was excellent

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