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Otolaryngology (ENT)

Sub Specialty:
Voice Care

Hospital Affiliation(s):
UPMC Shadyside
Magee-Womens Hospital of UPMC
UPMC Horizon
UPMC Mercy
UPMC Presbyterian

Language Spoken:

Patient Satisfaction Ratings:
4.9 Stars
113 Patient
Satisfaction Ratings
Learn About Our Survey


University of Pittsburgh Physicians

UPMC Voice Center
Shadyside Medical Building (Shadyside Medical Building Voice Center (Satellite Office))
5200 Centre Ave.
Suite 211
Pittsburgh, PA 15232
Office Phone:
(412) 232-7464

UPMC Mercy (UPMC Mercy - Voice Center (Main Office), Building D)
1400 Locust St.
Suite 2100
Pittsburgh, PA 15219
Office Phone:
(412) 232-7464


Otolaryngology & Facial Plastic Surgery, American Osteopathic Board of Opthalmology and Otolaryngology


DO, Kansas City University of Medicine & Bioscience, Kansas City, MO

Grandview Hospital & Medical Center,
Dayton, OH

Graduate Hospital Philadelphia,
Philadelphia, PA

Appointment Information

New Patients

Appointment Information

Call 1-800-533-UPMC (8762), Monday through Friday between 7 a.m. and 7 p.m. to schedule an appointment OR call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

August 09, 2016

I am very satisfied with the treatment provided.

July 19, 2016

Feel I have a well qualified, compassionate physician that will be doing surgery and taking care of me.

June 28, 2016

Dr. Smith, the medical team, and the administrative staff are all top notch. The office is run well and I have good synergy with Dr. Smith and the rest of the team.

June 14, 2016

Dr. Smith has really helped me with my problem, where other physicians were not successful.

June 09, 2016

I like Dr. Smith. She is very straight forward and explains in detail what is going on and what could happen in the future.

June 07, 2016

The staff was aware of my history. I was made aware of problems that I did not realize that I had.

June 07, 2016

I love the voice center and all its staff including Donna. Dr Libby Smith. Rita.

May 24, 2016

Everyone was very good in their jobs. The wait time to see the doctor was not good. We were taken back to the waiting room on time but waited close to an hour to finally see the doctor. With her doing some procedures in the office, it is understandable that the wait time can be long. I would wait a little longer knowing that the doctor takes her time to make sure everything is done correctly and the patient is understanding of all her explanations. Therefore, I am not upset for a longer wait as she does take her time with her patients to be thorough.

May 09, 2016

Dr. Smith and her staff and office are the best. I would highly recommend them.

April 26, 2016

This is my second visit with Dr. Smith and not only is she knowledgable, kind, and understanding, she so personable AND POSITIVE with her bedside manner. I would reccomend Dr. Smith to anyone with vocal problems.