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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
328,892 Reviews

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Appointment Information

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Doctor

Libby J. Smith, DO

SPECIALTY:

Otolaryngology (ENT)

Sub Specialty:
Voice Care

Hospital Affiliation(s):
UPMC Shadyside
Magee-Womens Hospital of UPMC
UPMC Horizon
UPMC Mercy
UPMC Presbyterian


Language Spoken:


Patient Satisfaction Ratings:
4.9 Stars
81 Patient
Satisfaction Ratings
Learn About Our Survey

LOCATION(S):

University of Pittsburgh Physicians

UPMC Voice Center
UPMC Mercy (UPMC Mercy - Voice Center (Main Office), Building D)
1400 Locust St.
Suite 2100
Pittsburgh, PA 15219
Office Phone:
(412) 232-7464
Map
Shadyside Medical Building (Shadyside Medical Building Voice Center (Satellite Office))
5200 Centre Ave.
Suite 211
Pittsburgh, PA 15232
Office Phone:
(412) 232-7464
Map

BOARD CERTIFICATIONS:

Otolaryngology & Facial Plastic Surgery, American Osteopathic Board of Opthalmology and Otolaryngology

EDUCATION:

DO, Kansas City University of Medicine & Bioscience, Kansas City, MO

Residency:
Grandview Hospital & Medical Center,
Dayton, OH


Fellowships:
Graduate Hospital Philadelphia,
Philadelphia, PA



Patient Ratings


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Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

June 09, 2016

I like Dr. Smith. She is very straight forward and explains in detail what is going on and what could happen in the future.

June 07, 2016

The staff was aware of my history. I was made aware of problems that I did not realize that I had.

June 07, 2016

I love the voice center and all its staff including Donna. Dr Libby Smith. Rita.

May 24, 2016

Everyone was very good in their jobs. The wait time to see the doctor was not good. We were taken back to the waiting room on time but waited close to an hour to finally see the doctor. With her doing some procedures in the office, it is understandable that the wait time can be long. I would wait a little longer knowing that the doctor takes her time to make sure everything is done correctly and the patient is understanding of all her explanations. Therefore, I am not upset for a longer wait as she does take her time with her patients to be thorough.

May 09, 2016

Dr. Smith and her staff and office are the best. I would highly recommend them.

April 26, 2016

great team

April 26, 2016

Experiences were good. I am appreciative for Dr. Smith's care.

April 26, 2016

Dr. Libby Smith is the best physician I have worked with. Her approach to medicine with "seeing the whole person" puts her the highest on my list. I have never worked with a doctor having this specialized approach that is actually in her title. Not in UPMC, not in Forbes Regional. Nowhere have I seen it. Humanity is central in Dr. Smith's work. She gave me a test that is a very invasive test - but not with this doctor. She gave me this test and I hardly noticed it. I never thought this could be a possibility with this kind of test. I don't think I have ever felt as comfortable in any medical appointment. I also need to speak up for Rita, the voice therapist. She is a miracle worker. I have had misery with my voice disorder on a daily basis. Rita gave me therapy that gave me "Relief" for the first time. This relief was such a shock and so fantastic that I never wanted to leave that appointment. This practice is so lucky to have a voice therapist who is as gifted as Rita. My highest "koodoss" goes to Rita!

April 26, 2016

This is my second visit with Dr. Smith and not only is she knowledgable, kind, and understanding, she so personable AND POSITIVE with her bedside manner. I would reccomend Dr. Smith to anyone with vocal problems.

April 20, 2016

We were very pleased with Dr. Libby Smith and her staff. VERY professional!!



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