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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
284,620 Reviews

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Robert Louis Ferris, MD, PhD


Otolaryngology (ENT)

Sub Specialty:
Head and Neck Surgery

Hospital Affiliation(s):
UPMC Shadyside
Magee-Womens Hospital of UPMC
UPMC Horizon
UPMC Mercy
UPMC Presbyterian

Language Spoken:

Patient Satisfaction Ratings:
4.3 Stars
134 Patient
Satisfaction Ratings
Learn About Our Survey


University of Pittsburgh Physicians

University Ear, Nose and Throat Specialists
Eye & Ear Institute
203 Lothrop St.
Suite 300
Pittsburgh, PA 15213
Office Phone:
(412) 647-2100


Otolaryngology, American Board of Otolaryngology


MD, Johns Hopkins University School of Medicine, Baltimore, MD

Johns Hopkins University School of Medicine,
Baltimore, MD


Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

January 04, 2016

He is always easy to talk to, and concerned that our questions are answered while we are there. He does get back to us if he can't answer the questions right then. He is kind and courteous.

December 14, 2015

Great service

December 07, 2015

Very pleasant, and professional

December 07, 2015


November 30, 2015

Could not ask for anything more. Everything was excellent.

November 30, 2015

Very good experience with meeting this new care provider.

November 16, 2015

The Best Doctor saved my life

November 02, 2015

Everything was fine. Dr Ferris is a skilled and caring doctor. I feel comfortable that he is working in my best interest and cares about my recovery.

October 19, 2015

Dr. Ferris was outstanding. He explained options to me and his reasoning for the option he felt was best for me. He spent quality time with me, answering all my questions. I cannot say enough about his bedside manner. Dr. Rowan was also outstanding.

October 12, 2015

He was very good explaining what he was planning and what I could expect on my next visit.

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