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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
277,275 Reviews

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Robert Louis Ferris, MD, PhD


Otolaryngology (ENT)

Sub Specialty:
Head and Neck Surgery

Hospital Affiliation(s):
UPMC Shadyside
Magee-Womens Hospital of UPMC
UPMC Mercy
UPMC Presbyterian

Language Spoken:

Patient Satisfaction Ratings:
4.3 Stars
121 Patient
Satisfaction Ratings
Learn About Our Survey


University of Pittsburgh Physicians

University Ear, Nose & Throat Specialists
Eye & Ear Institute
203 Lothrop St.
Suite 300
Pittsburgh, PA 15213
Office Phone:
(412) 647-2100


Otolaryngology, American Board of Otolaryngology


MD, Johns Hopkins University School of Medicine, Baltimore, MD

Johns Hopkins University School of Medicine,
Baltimore, MD


Patient Ratings

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Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

November 02, 2015

Everything was fine. Dr Ferris is a skilled and caring doctor. I feel comfortable that he is working in my best interest and cares about my recovery.

October 19, 2015

Dr. Ferris was outstanding. He explained options to me and his reasoning for the option he felt was best for me. He spent quality time with me, answering all my questions. I cannot say enough about his bedside manner. Dr. Rowan was also outstanding.

October 12, 2015

He was very good explaining what he was planning and what I could expect on my next visit.

September 14, 2015

The dr seemed to be disturbed that I wasn't his patient. I think regardless of me being his patient he could have taken time to review the chart history and talked me through my issue. He brushed me off and said come back to see who I normally see. Not a patient friendly experience.

September 14, 2015

I couldn't be more pleased with my physician (Dr Ferris).I thank god i was referred to him in my time of need.

September 14, 2015

Dr Ferris is amazing and I LOVE seeing him! He is AMAZING.

August 06, 2015

excellent ENT specialist and consults and refers me, as needed to additional specialists.

August 06, 2015

I was referred to Dr. Ferris due to oral cancer. Appointment was set up quickly and he was excellent and so was your staff. I decided immediately to have him due the surgery which will be done shortly.

June 22, 2015

He is very through and an excellent doctor and very caring.

June 01, 2015


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