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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
356,353 Reviews

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Robert Louis Ferris, MD, PhD


Otolaryngology (ENT)

Sub Specialty:
Head and Neck Surgery

Hospital Affiliation(s):
UPMC Shadyside
Magee-Womens Hospital of UPMC
UPMC Horizon
UPMC Mercy
UPMC Presbyterian

Language Spoken:

Patient Satisfaction Ratings:
4.4 Stars
196 Patient
Satisfaction Ratings
Learn About Our Survey


University of Pittsburgh Physicians

University Ear, Nose and Throat Specialists
Eye & Ear Institute
203 Lothrop St.
Suite 300
Pittsburgh, PA 15213
Office Phone:
(412) 647-2100


Otolaryngology, American Board of Otolaryngology


MD, Johns Hopkins University School of Medicine, Baltimore, MD

Johns Hopkins University School of Medicine,
Baltimore, MD


Patient Ratings

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Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

July 11, 2016

Everyone in the office is always very nice.

June 27, 2016

Only issue was the length of wait time--an hour--to see physician. However, as long as care is high quality, this is not that much of a concern.

June 20, 2016

Wait time was very long about 50 minutes late.

June 20, 2016

Dr. Ferris is an excellent surgeon and also a very compassionate person that cares for his patients well being.

June 20, 2016

I would definitely recommend Dr. Robert Ferris to anyone.

June 13, 2016

this. was a follow up from cancer surgery. all experiences with Depr. Ferris and his staff are very good.

May 23, 2016

Great care Dr Ferris and staff A+

May 16, 2016

Doctors and nurse practitioners are very good at their jobs.

April 25, 2016

I was extremely happy Dr Ferris took the time to call me after surgery to check on me. He displayed a true concern for me by takings the time to call me at home. wonderful caring person. Everything was a positive experience.

April 04, 2016

I feel my health is in good hands as a result of my UPMC provider.

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