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UPMC Overall Patient Satisfaction Rating
4.8 out of 5
267,231 Reviews

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Robert Louis Ferris, MD, PhD


Otolaryngology (ENT)

Sub Specialty:
Head and Neck Surgery

Hospital Affiliation(s):
UPMC Shadyside
Magee-Womens Hospital of UPMC
UPMC Mercy
UPMC Presbyterian

Language Spoken:

4.3 Stars
119 Patient
Satisfaction Ratings
Learn About Our Survey


University of Pittsburgh Physicians

University Ear, Nose & Throat Specialists
Eye & Ear Institute
203 Lothrop St.
Suite 300
Pittsburgh, PA 15213
Office Phone:
(412) 647-2100


Otolaryngology, American Board of Otolaryngology


MD, Johns Hopkins University School of Medicine, Baltimore, MD

Johns Hopkins University School of Medicine,
Baltimore, MD


Patient Ratings

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Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-indentified for confidentiality and patient privacy.

September 14, 2015

I couldn't be more pleased with my physician (Dr Ferris).I thank god i was referred to him in my time of need.

August 06, 2015

I was referred to Dr. Ferris due to oral cancer. Appointment was set up quickly and he was excellent and so was your staff. I decided immediately to have him due the surgery which will be done shortly.

August 06, 2015

excellent ENT specialist and consults and refers me, as needed to additional specialists.

June 22, 2015

He is very through and an excellent doctor and very caring.

June 01, 2015


January 26, 2015

Dr Ferris was extremely helpful. He could not give me the test I wanted, because the testing methods for my problem are not yet perfected. However, he explained any clinical symptoms that I might experience if a problem arose. He also examined me thoroughly and was reassuring. His assistant (resident? Dr Schmidt?) ) was equally professional and caring. I told them I would be interested in participating in clinical trials for any vaccines, etc. The time I waited to be seen was irrelevant to me. The experience was completely positive. I am grateful for the time and information provided.

January 12, 2015

he was very nice. Explained everything in detail, took his time and made sure I understood. He wanted me to feel comfortable and I did. Very very nice.

December 15, 2014

I felt very confident after my visit with Dr. Ferris.

November 17, 2014

Very impressed!

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