Search for a UPMC doctor near you

Narrow your search:

To speak with an appointment scheduler, call 1-800-533-UPMC between 7 a.m. and 7 p.m. Monday through Friday.

Note: We can schedule appointments for many — but not all — UPMC doctors and locations at this number.

Verify Your Insurance

Please call the physician's office to verify insurance coverage prior to scheduling an appointment.


Internal Medicine
PCP (Primary Care Physician)

Hospital Affiliation(s):
UPMC St Margaret

Patient Satisfaction Ratings:
4.7 Stars
243 Patient
Satisfaction Ratings
Learn About Our Survey


Natrona Heights Medical Associates - UPMC
1800 Union Ave.
Natrona Heights, PA 15065
Office Phone:
(724) 230-3420


Internal Medicine, American Board of Internal Medicine


DO, Philadelphia College of Osteopathic Medicine, Philadelphia, PA

Western Pennsylvania Hospital,
Pittsburgh, PA

Appointment Information

New Patients

Book Your Appointment NowIf you are a new patient, you can schedule your appointment online now or call the locations listed above to speak with a representative.

Returning Patients

  • Your doctor may participate in scheduling through MyUPMC. If you would like to book online, please log in and visit the Appointments tab.
  • Call the locations listed above to speak with a representative.

Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

May 24, 2018

I liked him very professional did a great job.

May 24, 2018

Doctor was running late and he apologized. He is usually on time.

May 21, 2018

Dr DeFrances was very thorough. I had specific concerns and he was very helpful to check into my concerns. Just switched doctors this year because of insurance. We're very satisfied with him.

May 16, 2018

Best Doctor I have had in 80 years!

May 16, 2018

Dr. DeFrances is a very good Dr. and always accessible and concerned about my health. He has brought my blood sugars back to where they should be and I am grateful.

May 16, 2018

IT'S good enough for me.

May 15, 2018

Very good experience. everyone was prompt and courteous

April 30, 2018

Dr. Defrances is very thorough and I appreciate that!

April 19, 2018

excellent providerappointments are not on time

April 05, 2018

This was my 1st appointment with Dr. DeFrancis, after the retirement of my long-term personal physician, Dr. Darryl Petz. I was very positively impressed with the knowledge and helpfulness of Dr. DeFrancis. I intend to continue to see him and have him be my personal physician in the future.