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Internal Medicine
PCP (Primary Care Physician)

Hospital Affiliation(s):
UPMC St. Margaret

Patient Satisfaction Ratings:
4.7 Stars
233 Patient
Satisfaction Ratings
Learn About Our Survey


Natrona Heights Medical Associates - UPMC
1800 Union Ave.
Natrona Heights, PA 15065
Office Phone:
(724) 230-3420


Internal Medicine, American Board of Internal Medicine


DO, Philadelphia College of Osteopathic Medicine, Philadelphia, PA

Western Pennsylvania Hospital,
Pittsburgh, PA

Appointment Information

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Patient Ratings

Rate the Provider

Listens Carefully

Spends Enough Time with You

Recommend This Provider to Family/Friends

Shows Respect for Patients

Provides Easy to Understand Information

Explains in a Way You Understand

Patient Comments

At UPMC we believe transparency is critical. Patient comments found on UPMC Find A Doc are not investigated to ascertain truth or validity. Comments are posted in the spirit of providing patient's perceptions of their encounters with their providers.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are not identified for confidentiality and patient privacy.

February 14, 2018

Dr DeFrances and his staff have always been very friendly and very concerned about my health. I do have concerns about the turnover of nurses at the office. It is nice to see the same nurse or nurses when I come in. It makes me feel more comfortable. But overall, very please with the Dr. and the location. Thank You!

February 07, 2018

The doctor is very good on getting to know what is going on with my health , To which in the past I've never had that .

January 31, 2018

Everything was handled very professionally.

January 30, 2018

He is a great doctor and really cares about my and my health.

January 24, 2018

I trust my Dr. he is very thorough with me and explains everything to me. I'm happy with all services through offered by UPMC. Thank you.

January 23, 2018

I was pleased with how thorough the doctor was

January 22, 2018

Dr. Defrances is a good, caring physician. I'm glad he's my PCP!

January 18, 2018

the docs and office personnel are very overwhelmed

January 17, 2018

He's a good physician and seems to care.

January 04, 2018

Dr. DeFrances is very thorough and you can tell that he sincerely cares